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social media

for your small business

v.01

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a quick note

Social media is an integral

part of any small business

success strategy. In fact, in

today’s day and age, small

businesses cannot afford to 

ignore social media.


social media for small businesses / a quick note

the figures

59%

of online adults use ​social networking

sites everyday

40%

Customers say they soend up to 40% more if they had a good experience with a brand on social media.

81%

of consumers research ​online before making ​big purchases

social media for small businesses / The Figures

social media for small businesses / Promotion vs Engagement

engagement

The more you engage with people, the higher your brand presence will be. Engaging can be anything from liking and commenting to personally messaging people to answer questions.

We are not generic, and we don't copy and paste the same comments on all posts, We actually spend time on social media and and we genuinely and authentically renresent brands and their personality.


vs

listen

We pay attention to what people are saying and report back on a regular basis. We are also ussally the first ones to spot an upcooming crisis or issues, and we will flag to you right away.

Customers that have bought from you once, are more likely to buy again. Getting a new customer can cost 5X more than retaining an existing customer and we are here to interact and listen to keep building a lasting relationship.

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low

marketing

budget?

When you take into consideration

the cost of traditional marketing and

compare it to social media marketing and selling, it becomes clear that social media

marketing comes out on top. Even a

small business with a low marketing

budget can afford our service and you can sleep well at night knowing we take care of the channels.

social media for small businesses / marketing budget

01

preparations

Before getting in your actual 

social media channels, it’s

necessary to first do a bit of

prep work. Send us your brand book, FAQs, target audience, company goals, technical details and give us passwords and access and we are up and running the same day.

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social media for small businesses / PREPARATIONS

social media for small businesses / define your goals

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Once we know your type of customer, we will scan your channels as agreed, set up filters, check DMS and report/hide/block as appropriate. For this we lean on our experience of 10+ years of customer relationship management on social media.

02

first 30 days

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social media for small businesses / define your goals

You can count on us to be

. fast

. online (always)

. knowledgeble

. thick skinned

. friendly & fun



Platforms we manage

social media for small businesses / PLATFORMS

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Why use social media?

"Marketing is no longer about

the stuff that you make, but

about the stories you tell."

—Seth Godin

social media for small businesses / why use social media

thank you!

for your time

JANE BILLET THE COMMS AGENCY JANE@THECOMMSAGENCY:COM +46 70 681 55 08