social media
for your small business
v.01
a quick note
Social media is an integral
part of any small business
success strategy. In fact, in
today’s day and age, small
businesses cannot afford to
ignore social media.
social media for small businesses / a quick note
the figures
59%
of online adults use social networking
sites everyday
40%
Customers say they soend up to 40% more if they had a good experience with a brand on social media.
81%
of consumers research online before making big purchases
social media for small businesses / The Figures
social media for small businesses / Promotion vs Engagement
engagement
The more you engage with people, the higher your brand presence will be. Engaging can be anything from liking and commenting to personally messaging people to answer questions.
We are not generic, and we don't copy and paste the same comments on all posts, We actually spend time on social media and and we genuinely and authentically renresent brands and their personality.
vs
listen
We pay attention to what people are saying and report back on a regular basis. We are also ussally the first ones to spot an upcooming crisis or issues, and we will flag to you right away.
Customers that have bought from you once, are more likely to buy again. Getting a new customer can cost 5X more than retaining an existing customer and we are here to interact and listen to keep building a lasting relationship.
low
marketing
budget?
When you take into consideration
the cost of traditional marketing and
compare it to social media marketing and selling, it becomes clear that social media
marketing comes out on top. Even a
small business with a low marketing
budget can afford our service and you can sleep well at night knowing we take care of the channels.
social media for small businesses / marketing budget
01
preparations
Before getting in your actual
social media channels, it’s
necessary to first do a bit of
prep work. Send us your brand book, FAQs, target audience, company goals, technical details and give us passwords and access and we are up and running the same day.
social media for small businesses / PREPARATIONS
social media for small businesses / define your goals
Once we know your type of customer, we will scan your channels as agreed, set up filters, check DMS and report/hide/block as appropriate. For this we lean on our experience of 10+ years of customer relationship management on social media.
02
first 30 days
social media for small businesses / define your goals
You can count on us to be
. fast
. online (always)
. knowledgeble
. thick skinned
. friendly & fun
Platforms we manage
social media for small businesses / PLATFORMS
Why use social media?
"Marketing is no longer about
the stuff that you make, but
about the stories you tell."
—Seth Godin
social media for small businesses / why use social media
thank you!
for your time
JANE BILLET THE COMMS AGENCY JANE@THECOMMSAGENCY:COM +46 70 681 55 08